Effective Date: August 6, 2025
DBA: Non-Profit Books, a division of SkillBench
Address: 10150 West National Avenue, Suite 202, Milwaukee, Wisconsin 53227
Phone: (262) 427-1357
Email: info@non-profitbooks.com

1. Introduction

Non-Profit Books (“we”, “our”, “us”), a DBA of SkillBench, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).

This policy applies to all clients and visitors who use our outsourced accounting, bookkeeping, and payroll services, or visit our website.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information (e.g., name, email address, phone number, physical address)
• Client Financial Data (e.g., bank account info, invoices, payroll records)
• Tax and Regulatory Data
• Health-Related Financial Information, when applicable to nonprofit healthcare organizations (HIPAA-protected)
• Website Usage Data (e.g., IP address, cookies, analytics)

3. How We Use Your Information

We use your information to:

• Deliver our accounting, payroll, and bookkeeping services
• Manage client communication
• Process payments and payroll
• Comply with legal and tax regulations
• Improve our website and client portal
• Maintain security and compliance under HIPAA and GDPR

We do not sell or rent your personal information to third parties.

4. Legal Bases for Processing (GDPR)

For users in the EU/EEA, we process your data under one or more of the following legal bases:

• Your consent
• Contractual necessity
• Legal obligations
• Legitimate interests, such as preventing fraud or improving our services

5. HIPAA Compliance

If we receive or process any Protected Health Information (PHI) on behalf of nonprofit clients providing healthcare services, we comply with HIPAA requirements, including:

• Business Associate Agreements (BAAs)
• Data encryption and access control
• Secure data storage and transmission
• Breach notification procedures

We treat all PHI with the highest level of confidentiality and security.

6. Data Retention

We retain your personal data for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, regulatory, or accounting obligations
• Resolve disputes and enforce agreements

We securely delete or anonymize data when it is no longer required.

7. Data Security

We implement appropriate technical and organizational security measures, including:

• SSL encryption
• Two-factor authentication
• Access logging and monitoring
• Secure cloud-based storage

8. Your Privacy Rights

For All Users:

• Access, update, or delete your personal information
• Object to processing or restrict processing under certain circumstances
• Withdraw consent at any time

For EU/EEA Users (GDPR-specific):

• Right to data portability
• Right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at info@non-profitbooks.com.

9. Sharing Your Information

We may share your data with:

• Trusted third-party vendors or subcontractors (under strict confidentiality agreements)
• Legal authorities, if required by law
• Payment processors or tax authorities, where necessary for service delivery

We never sell your personal information.

10. Third-Party Services and Cookies

Our website may use cookies and analytics services to improve user experience. You can control or disable cookies through your browser settings.

We may link to third-party websites or platforms. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information.

11. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from children without parental consent.

12. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. For significant changes, we’ll notify you via email or website notice.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Non-Profit Books (SkillBench)
10150 West National Avenue, Suite 202
Milwaukee, Wisconsin 53227
Phone: (262) 427-1357
Email: info@non-profitbooks.com